7.1 Period of validity for the certificate
The certificate is issued for 3 years at a time and it is valid under the condition that the products continuously conform to the requirements and that certificate owner’s quality control continuously works as required and documented. Every 3 years a new test of one sample needs to be performed according to the present guidelines and the CWA in order to re-issue the certificate. After 6 years, the whole certification process needs to be run through.
Other conditions are evident from chapters 7.2 to 7.12.
7.2 Responsibility of the certificate owner
The certificate owner bears responsibility that the manufactured products embraced by the certificate and to which the certificate marks are attached, conform in all respects to the certified product in accordance with the certificate, and that the products are suited to their purpose and cannot generally cause injury or damage. This also applies even if the certificate owner is not the manufacturer of the product.
7.3 The certificate owners right to use the quality mark
The certificate owner has the right to mark the products embraced by the certificate and to use the mark in procurement documents, marketing and advertising the certified products. However, this must not take place so that confusion between certified and non-certified products can occur.
The certificate owner has to follow instructions of ECO-labelling which are specified in chapter 11 of the CWA to be able to use ECO-labelling in substations.
The certificate must not be transferred to another company, unless the certification body approves it.
The size of the mark may be freely chosen, but the mark shall be clearly visible.
Supplier of district heating substations have the right to mark the certified products with a certification label the certificate number is made up of a unique certification body number.
7.5 Actions in case of non-compliance, non-conformity or misuse of certificate
Any non-compliance on the part of the certificate owner in the application of these guidelines or any non-conformity of the products with the specified requirements, e.g. required minimum test frequencies in quality control are not met reveal substandard quality, may result in one of the following actions:
- corrective action by the supplier of district heating substations, specified by the certification body, e.g. remark and correction claim, additional/intensified quality control for a specified period, additional sampling for tests at the cost of the supplier of district heating substations
- reduction of the scope of products on the certificate
- public warning
- suspension of the certificate for a certain time
- withdrawal of the certificate
7.6 Withdrawal of the certificate
The certification body can, with immediate effect, finally or temporarily, withdraw the certificate if:
- the certificate owner has used the certificate mark on or in connection with products that do not conform to the requirements
- the certificate owner has used the certificate mark on products that are not embraced by the certificate
- required corrective actions have not been taken as referred or do not have desired effect
- the certificate owner has in any other way violated the conditions for the certificate
- the certificate owner has not paid fees within the prescribed time
- the certificate owner has been declared bankrupt, gone into liquidation or transferred activities
- inaccuracies in the certificate are discovered. However, the certificate owner should be given reasonable time to convert to changed conditions, unless there are special motives for other actions
- the product is shown to be unsuitable for its purpose and in general can cause injury or damage.
The certification body notifies the certificate owner of the withdrawal with justification in writing. Misuse of the certificate can result, besides the withdrawal of the certificate, in legal actions.
7.7 The certificate owners obligation with the withdrawal of the certificate
Certificate owner receiving notification that his certificate has been withdrawn, finally or temporarily, shall:
- immediately stop all reference to the certificate in procurement documents, marketing and advertisements of the product in question
- arrange for the quality mark to be removed from all products in stock, if so required by the certification body.
7.8 Validation of a withdrawn certificate
After a temporary withdrawal of the certificate, the same regulations apply as when the certificate was issued for the first time. Renewed testing is not necessary if less than one year has passed since the certificate was withdrawn, as long as the certification conditions or production conditions have not changed.
7.9 Responsibility of the certification body
The certification body bears responsibility that the certification procedure against the requirements in this CWA has been carried out with appropriate care and according to procedures in the certification body’s quality system.
The certification body bears no responsibility for the marked products (7.2).
The certification body shall keep records of its decisions.
The information obtained by the certification body, testing body and the board during certification activities is confidential. However, the board and the certification body have the right to:
- Publish lists of applicable certificates, including information about: certificate owner, certificate number, certified products, any classification as well as the period of validity.
- Publish the decisions about the withdrawal of certificates and the misuse of certificates or markings.
The supplier of district heating substations who is applying for the certificate is responsible for the costs associated with application, initial assessment, tests and administration of the certification scheme.
Fees for the certification and certificate management, extension of the certificate’s scope and for revision of the certificate are documented by the certification body in a separate price list and are borne by the certificate owner.
Testing costs are regulated between supplier and test institute.
On proposal of the Certification Board, Euroheat & Power determines the administrative cost yearly. The fee covers the cost for the administration of the certification scheme.
Appeals against decisions concerning certification and quality marking shall be made in writing to the certification body within three months from the notification of the decision. Appeals shall be investigated and measures as a result of the appeal processed by the certification board as soon as possible.